Adding an Escrow Balance After New Loan Set to Active in Servicing Director

Adding an Escrow Balance After New Loan Set to Active in Servicing Director

Adding an escrow balance after a loan has been set to active.


There are two resolution options for this issue: 1) you can make a payment to escrow, or 2) do an escrow adjustment.

 

Make a Payment to Escrow

  1. Open Payment Processing.
  2. Select New to create a batch.
  3. Select Rapid Entry, and then enter the loan ID.
  4. Press Enter.
  5. In the payment amount field, enter the payment amount.
  6. In the transaction code field, enter 240-Escrow only Payment
  7. Post the batch.

 

Do a Loan Adjustment

  1. Open Customer Service.
  2. Select Other, and then select Loan Adjustment.
  3. In the Escrow field, add the Amount to Escrow.
  4. Click OK.

 

 Escrow Balance is visible immediately in the Customer Service Module Balance Tab.

 

 

 

 

 

 

 

ArticleNumber:

000047342

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