Additional Principal Not a Valid Currency Value

Additional Principal Not a Valid Currency Value

The value entered in the Servicing Director Customer Self-Service Online Payment Screen produces this error:
Additional Principal not a valid currency value.

Root Cause:

Additional Principal field is not a valid money amount or format.

Workaround:

  • Enter a money amount which is between 0 (zero) and 100000.00. 
  • Enter number characters with a decimal character only, and no $ character or other characters.

ArticleNumber:

000044266