Additional to Principal Option is not available under the Scheduled Payments screen

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• Online Payments Doesn't Allow Additional to Principal Payments

  The option to make an Additional to Principal payment is not available on the Online Payment Request screen. Workaround: The Customer Self Service Online Payments has an option allowing the borrower to submit additional to principal payment amounts ...

• Additional Principal Not a Valid Currency Value

  The value entered in the Servicing Director Customer Self-Service Online Payment Screen produces this error: Additional Principal not a valid currency value. Root Cause: Additional Principal field is not a valid money amount or format. Workaround: ...

• The Scheduled Payments (One-Time ACH) screen is not working as expected on Servicing Director 7.7 with Update 1.

  This is an issue found on Servicing Director 7.7 with the end of year 7.7 Update 1. When you use the Scheduled Payments (One-Time ACH) screen, it is not working as expected in the following ways: The Delete button is disabled for some payments ...

• Servicing Director Scheduled Payments Unable to Edit or Delete a Scheduled Payment

  On the Scheduled Payments screen, the Edit and Delete button is grayed out when a listed payment is selected, and the payment cannot be deleted. Workaround: Payments listed on the Scheduled Payments screen cannot be edited or deleted by design if ...

• Servicing Director Customer Self-Service Online Payment Screen Error: "The additional principal amount must be a value greater than or equal to zero"

  The additional principal amount must be a value greater than or equal to zero. Root Cause: The value entered in the Additional Principal field is not a valid money amount or format. Workaround: Enter a money amount which is between 0 (zero) and ...