Microsoft SQL Server Login
Connection failed:
SQLState: '37000'
SQL Server Error: 18470
Login failed for user 'LoanServicing'. Reason: The account is disabled.
Root Cause:
The Database Vendor is Microsoft SQL server, and the error code is a Microsoft SQL error code.
Microsoft support information about error code 18470 is this:
This SQL error would indicate the SQL login or logins used by the Servicing Director applications do not currently have login access granted on the server.
All Servicing Director applications initially login as the SQL login named "LoanServicing".
The logins for the Servicing Director applications are installed automatically by the Servicing Director Database installation program, and the logins will have the proper access rights and permissions maintained with each upgrade.
Normal use of the Servicing Director applications does not change the login access or permissions.
Therefore, contact your local IT to review changes made outside of the product to the login access rights or permissions.
Workaround:
Have your local IT or database administrator use the Microsoft provided procedures to enable the SQL login named 'LoanServicing'. For more information about enabling a SQL login, see your Microsoft SQL server support information.
ArticleNumber:
000043379