On some workstations, only part of the officer's signature is printing on official checks.
Characters might also be missing on Receipts, Teller Cash Recap and Totals.

Workaround:

To resolve; Uncheck Use FIFO buffers on the PC COM Port and reboot the workstation.

1. Right-click on the My Computer and select Properties.
2. Click on the Hardware tab > Device Manager > Ports (Com & LPT).
3. Right-click on the Communications Port (COM1) or the port being used by the printer.
4. Select Properties > Port Settings > Advanced.
5. Uncheck Use FIFO buffers box.
6. Reboot the PC and restart EZTeller

ArticleNumber:

000066775