Browsing to Create a Servicing Director Archiver Options New Folder Can Only Display Local Folders

Browsing to Create a Servicing Director Archiver Options New Folder Can Only Display Local Folders

When you are using the System Administration Archiver Options Fixed Hard Drives screen to create a new archive folder, the New Folder screen Browse button only displays local computer shared folders, and no network folders.

Workaround:

This is an issue caused by your Windows network security blocking the request to browse remote network locations.  The Archiver Options browsing relies on your Windows networking to provide the folders displayed. 

Since the browsing is limited to local folders, move to the computer which has the network folder you want to appear in the browsing, and use the System Administration Archiver Options screen on that computer.  Once set by the Archiver Options screen, all the Servicing Director applications will have the new folder location.

ArticleNumber:

000071254

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