Cannot Open Print Format File EZT-prt.dat

Cannot Open Print Format File EZT-prt.dat

The following EZCheckServer error message occurs: Cannot open Print Format File EZT-prt.dat, when opening EZTeller.


Workaround:

The file EZT-prt.dat is missing from the EZTeller File Server directory or it is not able to copy to the local directory.

  1. If the EZT-prt.dat file is on the EZTeller server directory, copy it to the local EZTeller directory.
  2. Exit EZTeller and restart.

If the EZT-prt.dat is missing from the EZTeller server directory, submit a case through Case Management to contact client support.

ArticleNumber:

000062618