A incorrect service fee was entered in the loan participation screen.
Go to Investor Accounting Module>Loan>enter loan ID that needs to be corrected>service fee>New
Enter values, these values must be after the most recent payment.
You will then see two service fee records, this is fine.
Further notes:
Changing a service fee is definitely not a reason to do a investor loan transfer, there are three common reason to do a transfer
1 changing the pool group number
2 changing the date investor funds received
3 changing the investor percentage owned
If you need to make changes for any other reasons, please contact support.
ArticleNumber:
000046426
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