Changing the Interest Rate in Servicing Director
Change or correct the interest rate on an active loan in Servicing Director if the interest rate is incorrect.
- Open the Customer Service application.
- Select Payment.
- Click Pmt Chg.
- Click Modify Pmt.
- Select the Payment Change Date.
- Change the Interest Rate field.
- Click OK.
- Click Yes to the "Update all future payments?" prompt.
ArticleNumber:
000050138
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