Credit Bureau Button is Grayed Out in the Servicing Director Collections Contact Screen

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• FSP Collectors Work List and Member Contact Maintenance Tools Unable to Open Servicing Director (Interlinq) Contact Screen

  When you try to use the FSP Collectors Work List and Member Contact Maintenance Tools Interlinq Collections button to open Servicing Director (Interlinq) contact screen, the Servicing Director Contact screen does not open. Workaround: This issue ...

• In the Servicing Director Contact Screen Where is the Contact Made Check Box Selection Data Stored?

  Where is the data stored for the Contact Made check box selection made in the Servicing Director Collections application > Contact screen. Environment: Contact Made check box Workaround: The Contact Made check box selection is stored in the ...

• Servicing Director Collections Contact Error: "ContactTable: Database Error during Open: Data truncated."

  ContactTable: Database Error during Open: Data truncated. Root Cause: When you open the Collections Contact screen for some loans, you can get this error because of a comments issue for certain loans in Servicing Director. Workaround: Have your ...

• Servicing Director Credit Bureau Export Contains Only Primary Borrower Information And Does Not Include Information On Any Other Borrowers

  You may find that the Servicing Director Credit Bureau Export file that you are submitting to the credit bureaus contains only information on the primary borrower, and no information about other borrowers. You may want to report on more than just the ...

• FSP Collectors Work List and Member Contact Maintenance Tools Open the Wrong Servicing Director (Interlinq) Contact Window

  When you use the FSP Collectors Work List and Member Contact Maintenance Tools Interlinq Collections button to open Servicing Director (Interlinq), the Servicing Director Contact window is different from the Contact window opened directly from ...