CTR FinCEN 104 form is printing all black in Superview on your workstation

CTR FinCEN 104 form is printing all black in Superview on your workstation

CTR FinCEN 104 form is printing all black in Superview on your workstation. 

If you change your network default printer, the form prints correctly.

Workaround:

This is usually an issue with the print drivers on your PC.

 

  1. Verify the print drivers on your workstation are appropriate for:
  • The operating system.
  • The brand and model of your network printer.
  1. If not, contact your network administrator for assistance with uninstalling and reinstalling the printer and appropriate drivers.

ArticleNumber:

000066782

    • Related Articles

    • Superview32 CTR FinCEN 104 Form Is Outdated

      The Currency Transaction Report (CTR) form printed by Superview32 is outdated because updates and enhancements are no longer being made to this version. As of July 1, 2012, all banks are required to file CTRs electronically on the Financial Crimes ...

    • There Is No Teller Printer Defined in Superview Profiles for this Workstation

      EZPrintServer Message: There is no teller printer defined in Superview profiles for this workstation. Root Cause: You are trying to connect EZTeller to the validation printer by going to Other > Printer and the error occurs. The printer settings are ...

    • Form Does Not Print when Attempting to Print the Original of an Amended CTR

      When trying to reprint an original CTR that has been amended, you get a screen prompting you to save the file. The screen is like the one you would see if you were saving a CTR batch file. Environment: EZTeller Workaround: The CTR print queue needs ...

    • The Superview Role is in Use at Another Workstation

      When logging in to a workstation, you receive a message that the Superview role is in use at another workstation. Root Cause: The role may currently be in use by another employee. The role may not have been logged off properly the last time it was ...

    • Cashier's Checks are Not Printing Correctly at One Workstation.

      The cashiers checks are not printing correctly at one workstation. This workstation is using an incorrect ezt-prt.dat file. Workaround: Open Window Explore and locate the file server directory of EZTeller. Copy the EZT-prt.dat from the file server to ...