DeLaRue Cash Dispenser Error 36: Failure to Feed.

DeLaRue Cash Dispenser Error 36: Failure to Feed.

DeLaRue Cash Dispenser Error 36: Failure to feed. This issue started when $20.00 dollar bills doubled and got stuck in the cash dispenser. The DeLaRue vendor came out to the bank and cleared the bills. The ACD machine was working and now the teller is getting the same error when trying to dispense.


Root Cause:

The dollars are not feeding through the cash dispenser.


Workaround:

To troubleshoot the cash dispenser:

  1. Check cassettes for problems.
  2. Pull all cassettes out and check for jams.
  3. Put cassettes back in the dispenser.
  4. Restart dispenser.

ArticleNumber:

000041328