Environment performance review recommendations

Environment performance review recommendations

Verify the environment is configured per the knowledge article recommendations listed below.
  • Review System Requirements for Web, Application, and SQL Server Hardware including Software articles. Enter the keyword "System Requirements for <product>" review document for the version installed or version upgrading to in any search field in the Customer Success Community.
    • Product names can be:
      • Total Lending (will include Fusion CreditQuest/Fusion DecisionPro/Fusion LaserPro)
      • Fusion CreditQuest
      • Fusion DecisionPro
      • Fusion LaserPro
    • Fusion Servicing Director
  • Review Anti-Virus Software Recommendations in the related article on virus scanning recommendations.
  • Review Database Maintenance Plan Review in the related article on creating SQL maintenance plans for SQL databases
Capture the following performance data via Performance Monitor using 15-second intervals and save the file as .CSV. Open case in Case Management and attach the resulting file.
  • Physical Disk (Individual disks)
    • %  Disk Time, % Disk Read Time, % Disk Write Time
    • Avg. Disk Queue Length, Avg. Disk Read Queue Length, Avg. Disk Write Queue Length
    • Avg. Disk sec/Read
    • Avg. disk Sec/Write
  • Memory
    • Available Megabytes
    • Pages/sec
  • Network Interface
    • Output Queue Length
    • Bytes Total/sec, Bytes Received/sec, Bytes Sent/sec
  • Paging File
    • % Usage
  • Processor
    • % Processor Time (individual processors)
  • System
    • Processor Queue Length
  • ASP.NET Apps v2.0.50727
    • Sessions Active
    • Sessions Timed Out
  • ASP.NET Apps v4.0.30319:
    • Sessions Active
    • Sessions Timed Out
  • SQL Server
    • Buffer Manager
      • Buffer Cache Hit Ratio
      • Page life expectancy
    • General Statistics - User Connections
    • Memory Manager - Memory Grants Pending

ArticleNumber:

000055036

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