Error: Password validation failed.

Error: Password validation failed.

Password validation failed. The password for the user is too recent to change when Resetting Password in EZTeller.


Root Cause:

This error occurs when the employee's SQL login is configured incorrectly. Enforce password policy must be unchecked when setting up the new user account on the SQL server.

Workaround:

Steps to edit SQL settings: 

  1. Open SQL Server Management Studio.
  2. Go to Security > Logins.
  3. Right-click on the employee's name.
  4. Select Properties > General.
  5. Clear the boxes for Enforce password policy and Enforce password expiration.
  6. Click OK.
  7. Exit and restart EZTeller.

ArticleNumber:

000039987