Error states "Cannot print blank check" when Attempting to Print from EZTeller to Blauser Laser Checks

Error states "Cannot print blank check" when Attempting to Print from EZTeller to Blauser Laser Checks

Cannot print blank check
 


Root Cause:

The error is location specific. Someone in that branch location entered a Cashier's Check without a payee.
This entry could have been done either through EZTeller or directly through the Blauser laser check printing program.

 

Workaround:

Steps to repair:

  1. Log into the Blauser laser check printing software as User 111.
  2. Check for pending batches.
  3. If there are pending batches go to Print > Print single batch record.
  4. Select the first record on the list.
  5. Open the record and click Clear.
  6. The record will be removed and printing should continue.

ArticleNumber:

000041314