EZTeller Enterprise and its components use standard PC equipment. The following requirements apply only to EZTeller. If you run multiple concurrent applications, your system might require additional resources.

Server Hardware

EZTeller Enterprise Edition uses a SQL Server database and a server directory as follows.

• EZTeller SQL Server database—A SQL server to house the database.
• EZTeller Server Directory—A directory to house the system files that are distributed to the workstation.

EZTeller SQL Server database

IMPORTANT! D+H requires that you have a Microsoft Certified Database Administrator—either in-house or outsourced— to support the EZTeller database.

SQL server requirements vary greatly depending on the number of users and applications running. If you store other databases (in addition to EZTeller) on the SQL Server, you should assess your server setup and the overall server requirements. To determine your requirements for optimal performance, refer to Microsoft’s SQL Server requirements.

When calculating storage space, keep in mind that every teller transaction, including logging on and off of EZTeller, balancing, batching, etc., consumes roughly 2KB of drive space (every one million transactions requires up to 2GB of space). When calculating processor and RAM requirements, consider your transaction volume and the number of concurrent users.

Microsoft SQL Server qualified and tested versions:

• SQL 2005
• SQL 2008
• SQL 2008 R2
• SQL 2012

All SQL servers should also have:

• Microsoft Windows 2003, Windows 2008 R2, or Windows 2012 Server
• DLT or similar data device for daily backups
• Battery backup (UPS) in case of power failure
• Microsoft SQL Server with appropriate licensing

Note:  EZTeller  does  not  include  Microsoft  SQL Server software.

EZTeller Server Directory

The directory containing the system files is called EZTeller Server. It contains all of the files necessary to install or update the client or EZTeller Workstation. This server directory can be located on a central server for all branches; or, when license files differ by branch, they can be located in separate folders on the same server. You can also place this directory locally on the branch server.

Specifications

• Server Class machine with a minimum of one Pentium III- compatible 500MHz processor, 256MB RAM and 2GB free hard disk space
• Windows 2003, Windows 2008 R2 or Windows 2012

Local Area Network (LAN) Connectivity

• Minimum: 10Mbps recommended. 100 Mbps Ethernet
• TCP/IP

Note: Use of a single LAN protocol is recommended, either IP or IPX (but not both), due to frequent queries and calls in EZTeller.

Wide Area Network (WAN) Connectivity

• Recommended minimum is 56Kbps for data throughput to the host systems from the EZTeller workstations.
• Recommended minimum for data throughput to the database server is 256Kbps. For T1 circuits, this means that at least two 64Kbps channels must be dedicated  to data. For Frame Relay connections, this means that the connection speed must be at least 128Kbps with a Committed Information Rate (CIR) of 128Kbps. Additional application traffic (other than EZTeller) on the WAN might require more throughput for improved performance.

Note: It is possible to use 128Kbps minimum; however, EZTeller startup and installation of updates will be slow.

Note: A guideline for solid WAN performance is 40Kbps per user. For example, the 128Kbps minimum connection speed will adequately perform for three concurrent users.

Workstation Requirements

Workstation Operating System

• Windows 7, 32 or 64-bit
• Citrix/Thin Client terminals must be Windows-based
• Windows 8, 32 or 64 bit (as a desktop application)

Transaction Printer Serial Models

• Epson TM-U270, TM-U375, TM-U675, TM-U370, TM-U325, TM-J7000 Inkjet, TM-H6000II/III
• Addmaster IJ7200, IJ7100, IJ6000, IJ6080, or IJ2040 with 8K RAM buffer
• Pertech (formerly Axiohm) A721, A470
• Ithaca 93 Plus
• TransACT BANKjet 1500
• Unisys EFP 9841, 9524

USB Models

• Epson TM-U675, TM-H6000II/III
• Addmaster IJ7200, IJ7100
• Pertech 5300
• TransACT BANKjet 1500, 2500

Receipt-Only Models for Use with Teller Capture

• TransAct Ithaca 280 (USB only)
• Digital Check TS240/TTP
• Burroughs SmartSource ReceiptNOW
• Panini NAUT324

Note: Only left-bound official checks are supported for check printing.

PC Configuration

• Must meet Microsoft system requirements for your operating system
• Standard monitor, keyboard and mouse
• Serial or USB ports

Passbook Printer

• Craden DP6, DP7, DP8, or DP9

Note: EZTeller supports passbook printing only from PCs that are physically connected to the printer by serial cable.

Other Recommendations

Network Printers

• Laser Printer
• Duplex Capacity (preferred)

Cash Dispensers and Recyclers

D+H supplies Compuflex for use with EZTeller ACD and Recyclers for an additional cost.

EZTeller Enterprise Architecture

The following diagram outlines the logical setup of the SQL EZTeller database and EZTeller file server directory in relation to the branches. This example shows the way a bank might choose to designate the EZTeller file server while maintaining one SQL server for the entire bank.

EZTeller Layout

Example of customary deployment. The design can vary depending on WAN connectivity and server configuration in relation to resource demands. An adjustment in design might include a separate SQL Server device to service the entire bank and an EZTeller Server directory at each branch.

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