Customer would like to add a Comment Reminder in the Customer Service Application but noticed the Comment Reminder section is grayed out so they are unable to add a Comment Reminder. Workaround: To Add a Comment Reminder: Select the Customer Service ...
When you open the criteria screen of a Fusion Servicing Director Event Manager document event, such as a report or letter event, the option to email the document is grayed out, while the options for the printer and file location are enabled. ...
The file server path indicated is not available. Root Cause: This is where updated files are stored so EZTeller can copy them automatically. Please contact your system administrator. However, you are still able to open EZTeller and connect to the ...
In the Servicing Director Collections Contact Screen, the Credit Bureau button is grayed out and cannot be selected. Workaround: The Credit Bureau button will only be available for selection if you are licensed for and have implemented the Servicing ...
Event Manager This is an important Year End Reminder. Before posting any payments or disbursements, you must successfully run all Daily events, and then successfully run all End of Year Events including the Year End Rollover event; If you do not run ...