How to Set Up Payoff Reasons in Servicing Director

How to Set Up Payoff Reasons in Servicing Director

You can set up reason codes to use when calculating and posting a payoff. Payoff reasons allow you to track and measure refinance rates and other business indicators.
To set up a Payoff reason:
  1. Open System Administration.
  2. Click Table Setup.
  3. Select Payoff Reason from the list of tables that appear, then select open.
  4. Click New.
  5. Enter a code for this reason.
  6. Enter a description for this reason.
  7. Select the appropriate type from the drop down list for the Reason Type field.
  8. Click OK.

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