Missing Servicing Director DVD or Customer Self-Service CD

Missing Servicing Director DVD or Customer Self-Service CD

Beginning version 15.3, Servicing Director is no longer available on DVD and Customer Self-Service is no longer available on CD.


Workaround:

Customers with access to the Finastra Customer Success Community Support Center can download the installation files from the Solution pages for Servicing Director, using the Software Downloads page as follows:
  1. Go to Support Center, click Solution.
  2. Under Loan Servicing, click Servicing Director.
  3. Click Software Downloads, and then click the version to download.
  4. Follow the instructions on the Software Downloads page.

ArticleNumber:

000062728