Payment posting error : exceeds the number of delinquent payments allowed for an owner occupied loan

Payment posting error : exceeds the number of delinquent payments allowed for an owner occupied loan

Payment posting error : exceeds the number of delinquent payments allowed for an owner occupied loan


Root Cause:

Payment rule does not allow you to exceed the maximum number of installments you have defined for Owner occupied loans


Workaround:

SOLUTION : 

Go into Customer Service > Payment screen to identify which Payment Rule your loan is assigned to.

 

Then go into System Admin > Table Setup > Payment Rules ... edit your payment rule  > Installments tab.

You will need to adjust the value under Owner Occupied.

Enter a value that will allow your payment to be posted. Maximum allowed is 99.

 

You can choose to keep this setting, or change it back again once your payment has been successfully posted.

ArticleNumber:

000038742