When moving a workstation from one location to another or when a workstation is accidentally assigned incorrectly, the workstation ID will need to be reassigned.
Follow these steps to assign a new Workstation ID to an existing PC:
- Open Superview on an existing workstation.
- Select Bank > Workstation Setup.
- Make sure there is an available workstation for that location. If there is not, add a workstation or un-assign an existing workstation ID that is no longer in use.
- Move to the workstation that you want to assign the new Workstation ID.
- Open Windows Explorer.
- Navigate to C:\Program Data\ EZTeller.
- Locate and delete the EZLocalCacheENT.mdb file.
- Locate and open the EZEnterprise.ini
- Remove the Station ID=xx and Branch ID=xx lines, save and close.
- Start EZTeller or Superview on the workstation.
- The structural hierarchy will display, select the branch location where the workstation resides and select the available workstation ID.
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000044672