Report Description is wrapping in Superview Under Reporting, Reports, EZTeller Role tab.

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• Unused EZTeller Role Shows Zero in EZTeller Role Cash Report but Has Amounts and Totals in the Cash Denominations Report

  An EZTeller role is no longer being used. The teller sold money from the cash drawer to the vault and their teller cash is at zero. The Cash Denominations report is still showing a cash total and denominations from the last time the cash was counted ...

• Teller's Cash In Totals on the Cash Denominations Report is Different Than Cash In on the EZTeller Role Cash Report

  Tellers cash is different in the Cash Denominations and EZTeller Role Cash reports. Why? Environment: EZTeller Enterprise Workaround: The cash amounts in the Cash Denominations report are pulled from the last saved cash count for that EZTeller role. ...

• Reports Module Does Not Appear When Selected in Superview

  In Superview Enterprise, you select Reporting > Reports. In Superview32, you select Branch > Reports. The Reports menu does not appear, no error message is received, and you remain on the main Superview screen. Workaround: The Remote Procedure Call ...

• The Superview Role is in Use at Another Workstation

  When logging in to a workstation, you receive a message that the Superview role is in use at another workstation. Root Cause: The role may currently be in use by another employee. The role may not have been logged off properly the last time it was ...

• The Servicing Director Reports Folder Does Not Have IRS Reports with the Current Reporting Year in the Report File Name

  When you view the Servicing Director reports folder located in the \SvcData\Rpt directory, you do not have IRS report files with the current reporting year in the report file name. For example, when you view the reports folder for the 1098 B report ...