If you use Servicing Director to print checks for tax, insurance, miscellaneous disbursements or investor remittances, you may find that you need to reprint some checks. This may be because the checks were printed on the incorrect stationery or due to printer issues.

Servicing Director checks may not simply be reprinted.

You should first void the checks, select to reissue them, and then these checks will be added to the checks to be printed during the next run of nightly events.

To void a check and reissue a check, do one of the following to open the Void Stop Check screen: 

• In Disbursements, click Void/Stop or
• In System Administration, click Setup, select Bank Account, select the bank account, click the Bank Activity button, and then click Void/Stop.

 On the Void Stop Check screen, do the following:

1. Highlight a check or enter a check number in the Check # field.
2. Select Void from the Action drop-down list. To reissue another check, select the Reissue check box.
3. Click the Void button. A confirmation message appears.
4. Click Yes to void the selected check.

Then review the following:

•  If the check was not reissued, a batch is created and posted in Payment Processing to restore the funds to the original account. Review the batch to verify that it posted with no errors.
•  If the check is reissued, then review the check is added to the checks to be printed during the next run of nightly events.

Note: If the disbursement type is for loans that allow draws (principal balance disbursements) or Lender Paid MI Disbursements, you must reissue a check. The Reissue check box is selected automatically.

ArticleNumber:

000046487