Servicing Director (Databases) - InstallShield Wizard

InstallShield Wizard Completed

The wizard was interrupted before Servicing Director (Databases) could be completely installed.

Your system has not been modified. The complete installation at another time, please run setup again.

Click Finish to exit the wizard.

Servicing Director (Databases) Setup has failed. If the problem persists, please contact Product Support.

Root Cause:

There can be more than one cause for this error, but the most common cause for this error is the Windows server needs to be rebooted.

Workaround:

1. Save a copy of the Servicing Director (Databases) installation log file. This log file will have the file name INLQ_Install.log, and it will be located on the Windows server C:\ drive root folder or in the C:\SvcData root folder. The current file should have a Windows modified file date and that matches date and time of your most recent run of the installation program. Save a copy of the INLQ_Install.log by renaming it.
2. Reboot the Windows server.
3. Try the Servicing Director (Databases) installation program Setup.exe again.

ArticleNumber:

000039587