Servicing Director 16.3 2016 IRS 1098-B Statement Error: "This field name is not known...Error in formula Box 8..."

Servicing Director 16.3 2016 IRS 1098-B Statement Error: "This field name is not known...Error in formula Box 8..."

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This field name is not known.

Details: errorKind

Error in File 1098_B {<unique identification value>}.rpt:

Error in formula Box 8:

'if { R_1098Stmt.AddressUnavailable } = 0 then'

This field name is not known.

Details: errorKind


Root Cause:

This error can be caused when Servicing Director service packs have incorrectly updated your database when the "Run As Administrator" procedures were not used.


Workaround:

Go to article #ISS1502, and follow the steps in that article.  Then, please contact D+H support using Case Management on the Finastra Customer Success Community website.

ArticleNumber:

000043796