Default Events set up in Servicing Director version 7.7 Update 1 > Collections Module - may not correctly report expected events and codes in the delivered exports. This may affect any exports/interfaces involving delinquent reporting. This may be due to values in screens not saving appropriately to the database. It is corrected in version 7.8
There is a hotfix available from Customer Support for release 7.7 Update 1. The hotfix includes a sql select statement to locate problem loans/events which may be incorrectly reported - and instructions on how to correct these previously created Default Events - so that they will now report accurately.
Please submit a support request through Case Management for this hotfix. |
Workaround:
There is a hotfix available from Customer Support for release 7.7 Update 1.
Please submit a support request through Case Management for this hotfix.
ArticleNumber:
000060737