Servicing Director 7.9 Known Issue: The Event Manager>Daily Delinquency Counters Update Error: "T_DelinquentCounters_Update : The INSERT statement conflicted...Contact"

Servicing Director 7.9 Known Issue: The Event Manager>Daily Delinquency Counters Update Error: "T_DelinquentCounters_Update : The INSERT statement conflicted...Contact"

The event failed and reported this error:
T_DelinquentCounters_Update : The INSERT statement conflicted with the FOREIGN KEY constraint "FK_LoanStatistics_Contact". The conflict occurred in database "Service", table "dbo.Contact".
The statement has been terminated.


Root Cause:

This is an issue found on Servicing Director 7.9.


Workaround:

 

The issue addressed in this article was resolved in Servicing Director version 8.0.


 

ArticleNumber:

000039314