Servicing Director Adjustable Rate Mortgage Error Message: There is no index rate for the Loan ID you entered.
Reviewing Pending Adjustments report a loan has a error message.
Error: There is no index rate for the Loan ID you entered.
Reviewing Adjustable Rate Mortgages module > Pending adjustments > details > comment box.
Error: There is no index rate for the Loan ID you entered.
Root Cause:
Servicing Director's Index rates are not updated you can make correction in one of two places.
- Adjustable Rate Mortgage module > Index Rate > Open > Highlight the index you're using to calculate the loan and click edit, make sure the effective end date is current and you have updated rates, Or Go To step two.
- System Administration > Table Setup > ARM Index > Open > edit the rate you are using.
ArticleNumber:
000038729