Loan Servicing configuration info (<your \SvcData network shared folder location>\EventMgr.mdw) is corrupt.
Run LSCnfg.exe at the server.
Root Cause:
The EventMgr.mdw file is in your Servicing Director \SvcData network shared folder shown in the error message.
The error may indicate the file is a newer version than can be read by an older version of the applications.
If the EventMgr.mdw file has been upgraded to 15.1 or later because you have upgraded the \SvcData folder already, and your Servicing Director applications are version 14.2 or older, then this error can occur.
Workaround:
If you opening the version 14.2 or older Servicing Director applications trying to use the Servicing Director automated applications upgrade installation procedures, you will need to first place your backup copy of the older version EventMgr.mdw file in the \SvcData folder, as described in the Servicing Director Upgrade Guide.
If you are not trying to use the automated applications upgrade installation, then manually upgrade the Servicing Director applications to the new version matching your \SvcData folder, as described in the Servicing Director upgrade Guide.
ArticleNumber:
000040903