There was an error checking the number of users due to the following reason: The INSERT permission was denied on object 'tCurrentUsers', database 'Service', schema 'dbo'.
Root Cause:
This error can be caused by alterations in the permissions used by your Servicing Director applications, which causes the Servicing Director SQL server denying access.
The error appears immediately when launching any Servicing Director application, with the error message appearing before the Servicing login screen.
Workaround:
Have your Servicing Director administrator do the following:
1) Run the Servicing Director LSCNFG utility program on the Servicing Director server with the "Run FixRights" option.
2) Confirm your Servicing Director applications ODBC Data Sources are set to use SQL Server authentication, which is the default authentication set by the product installation program.
ArticleNumber:
000041389