Servicing Director Applications Error: "Connection failed ... General network error ..."

Servicing Director Applications Error: "Connection failed ... General network error ..."

Connection failed:

SQLState: '01000'

SQL Server Error: 233

[Microsoft][ODBC SQL Server Driver][DBNETLIB]ConnectionOpen

(PreLoginHandshake()).

Connection failed:

SQLState: '08001'

SQL Server Error: 11

[Microsoft][ODBC SQL Server Driver][DBNETLIB]General network error.

Check your network documentation.


Root Cause:

This is a Microsoft SQL error caused by either your SQL server network settings or your network configuration.


Workaround:

Microsoft SQL Server Setup has several networking settings.  In many cases, this error is resolved when you enable the SQL server settings for the TCP/IP network protocol.
Refer to your Microsoft SQL Server support resources for the procedures to set your SQL server network settings.

ArticleNumber:

000040413