Servicing Director Customer Self-Service Installation Error: Installation Incomplete

Servicing Director Customer Self-Service Installation Error: Installation Incomplete

Installation Incomplete

The installer was interrupted before Servicing Director Customer Self Service Web could be installed.

You need to restart the installer to try again.

Click "Close" to exit.


Root Cause:

For Windows 2008 or 2008R2 servers, this error can be caused by not having the required Microsoft Web Server Role Service "IIS 6 Management Compatibility" enabled on the server.


Workaround:

For Windows 2008 or 2008R2 servers, use your Microsoft support procedures for your server to enable the Microsoft Web Server Role Service "IIS 6 Management Compatibility" including all the services included by default.

ArticleNumber:

000040043