Servicing Director Customer Self-Service Online Payment Screen Error: Additional Escrow not a valid currency value

Servicing Director Customer Self-Service Online Payment Screen Error: Additional Escrow not a valid currency value

Additional Escrow not a valid currency value.

Root Cause:

The value entered in the Additional Escrow field is not a valid money amount or format.

Workaround:

Enter a money amount which is between 0 (zero) and 5000.00. 
Enter number characters with a decimal character only, and no $ character or other characters.

ArticleNumber:

000041970