Servicing Director Customer Self-Service Recurring Online Payment Error: "You must select an available draft day between 1 and 17"

Servicing Director Customer Self-Service Recurring Online Payment Error: "You must select an available draft day between 1 and 17"

You must select an available draft day between 1 and 17

Root Cause:

This error is caused by an issue in Customer Self-Service.

Workaround:

Have an employee customer service representative set up the recurring monthly ACH payment using the Customer Service desktop application ACH screen.

ArticleNumber:

000043003