An Internal error occurred. Some loans may not be complete.
P_E3Import_Manual_Finish: Database Error during Open : The INSERT statement conflicted with the CHECK constraint "CK__E3_Loan__Interes__0309C310". The conflict occurred in database "Service", table "dbo.E3_Loan", column 'InterestRate'
The statement has been terminated.
Other extended error information may also be included at this point.
Root Cause:
This error indicates that E3 has exported incorrect data and your Servicing Director SQL server is rejecting it.
Workaround:
Use E3 customer support to identify which fields are rejected and correct them in E3 before exporting the loan data again.
Capture the entire, extended error message text, and contact D+H Support using Case Management on the Finastra Customer Success Community website.
ArticleNumber:
000038658