Servicing Director Event Manager E3 Import Into Loan Setup Error: ...P_E3Import_Manual_Finish...INSERT Statement Conflicted With the CHECK Constraint...

Servicing Director Event Manager E3 Import Into Loan Setup Error: ...P_E3Import_Manual_Finish...INSERT Statement Conflicted With the CHECK Constraint...

An Internal error occurred.  Some loans may not be complete.

P_E3Import_Manual_Finish: Database Error during Open : The INSERT statement conflicted with the CHECK constraint "CK__E3_Loan__Interes__0309C310". The conflict occurred in database "Service", table "dbo.E3_Loan", column 'InterestRate'

The statement has been terminated.

Other extended error information may also be included at this point.


Root Cause:

This error indicates that E3 has exported incorrect data and your Servicing Director SQL server is rejecting it.

 


Workaround:

Use E3 customer support to identify which fields are rejected and correct them in E3 before exporting the loan data again.

Capture the entire, extended error message text, and contact D+H Support using Case Management on the Finastra Customer Success Community website.

 

ArticleNumber:

000038658