The event failed and reported this error:
Invalid Pointer
Printing not attempted.
Archiving not attempted.
Root Cause:
This issue is thought to be a combination of the Crystal Reports 13 software provided with Servicing Director 14.2 or 15.x, plus the size of the document, and the capacity of the desktop creating the document.
Workaround:
Upgrade to Servicing Director 16.1 or later.
Servicing Director 16.1 or later provides a updated version of Crystal Reports 13.
ArticleNumber:
000044009