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Root Cause:
This message is believed to be caused by an issue in Microsoft Word, which has been opened by Event Manager automatically to perform a Word Mail Merge task to create a Servicing Director letter. This error is usually related to using a custom created letter, and it can also be related to some printer incompatibility when printing the letter.
Workaround:
Change the Event Manager scheduling for the problem letter event to move the event to the last event on your schedule.
Change the event to print to a different printer or save the letter to a hard drive file instead of printing it.
Have the creator of the custom letter review the letter for a mistake.
ArticleNumber:
000039970