Only the Event Manager events configured to export or import, or save a report to a mapped drive network folder, fail.
If you run the Event Manager Run All events end of day process automatically on a schedule, unattended, using scheduling software such as Windows Task Scheduler, any event configured to use a file path with a Windows mapped drive letter for the path fails.
Workaround:
Using a Windows mapped drive letter for the path in an Event Manager event will fail if the drive letter path is no longer available from Windows. Contact your local IT or administrator to confirm any mapped drives you expected are available for you.
You must configure any events using a network location for a file path (such as a file import or export) to use a Windows UNC file path (\\Servername\Sharename\Filename), and not use a Windows mapped drive. Windows Task Scheduler will usually not recognize a Windows mapped drive. Manually enter the UNC file path into the event criteria screen, and do not use the Browse button provided for local and mapped drives.
ArticleNumber:
000066915