Servicing Director Event Manager Import/Export Event Error: " No Layout File Specified"

Servicing Director Event Manager Import/Export Event Error: " No Layout File Specified"

Error: No Layout File Specified 
 

Root Cause:

This issue can occur because the layout file path and file name are missing for the event you are running.
Also, if the layout file path and file are present and correct, this can occur because the layout file specified has the Windows file Read-Only file attribute (even when the Windows account has full permission to the entire Reports folder). 

Workaround:

  1. In System Administration, select Options > Reports Location.
  2. Browse to the reports location found in step one, and then browse up one level to the \SvcData folder.
  3. Browse to the \SvcData\Mapfiles folder.
  4. Find the map file for the export.
  5. If the layout file path and file name are missing, add them to the event criteria or to the Event Manager > Events > Maintenance > Events properties.
  6. If the layout file path and file name are not missing, view the Read-Only attribute by right-clicking the layout file and select Properties.
  7. Clear the Read-Only check box if selected, and then select OK.

ArticleNumber:

000044013