Servicing Director Event Manager Output Files Do Not Save With A Unique Identifier Or Date Stamp In The File Name
When an event is run in Event Manager, the output file for a letter, report or export. does not automatically save any unique identifier or date stamp as part of the file name.
There is a possibility then, that each time the same event is run, and no manual changes are made to the saved file name, it will overwrite the file with the same name from the last time the event was run.
Servicing Director Event Manager does not create any unique part of the file name, so that each file can be uniquely identified.
Workaround:
There are some Servicing Director events, newly added to the system, which have been designed to automatically add a unique identifier to the saved file output.
Examples of these are the Mini Milar Export and the VA (Valeri) Export.
Possibly more new events, including letters and reports, as they are added to the system, will include this functionality.
Servicing Director will not be retro fitting any of the existing events with this feature.
You will not be able to use this in any other events - including any custom ones you create.
There is no workaround in Servicing Director for this, however some clients use third party products to automatically either move or rename files uniquely each day so that they are not overwritten.
ArticleNumber:
000062680
Related Articles
Servicing Director Event Manager Creates Blank Single Documents
Event Manager sometimes creates blank documents, where a single copy of a letter or report includes all the default text built into the document template but there is no loan data or no data fields showing information on the report. Workaround: In ...
The Run All Log File of Servicing Director Event Manager unexpectedly reports Read-Only Mode started
When you do not have the Read-Only mode feature enabled on your Servicing Director system, the Event Manager may unexpectedly report Read-Only mode is started in the run all log file. You have the Event Manager application automated to run all ...
Event Manager Event Log by Date Report Error Unable to Create Form
Unable to create form <file name beginning with HFS and ending in .BOF> Root Cause: The error displaying a file name beginning with the characters "HFS_" indicates that you have a custom Event Manager event, an event added to the Fusion Servicing ...
Servicing Director Event Manager Shows as "Not Responding", "Frozen" or "Stuck" on an Event
When you run the Event Manager run all scheduled events, Event Manager may be running an event and report the message "not responding", or act as if the application is "frozen" or "stuck" on the event, where it does not finish the event and does not ...
Servicing Director Event Manager LP Build Import Data in Loan Setup Event Error: "Unable to load XML file"
Run-Time Error < Object: "TheView", Event: "EventInitialize", Line: 28 > Unable to load XML file (C:\SvcData\MapFiles\HFS_LaserPro_Import.eix): Line (0,0): The system cannot locate the resource specified. Root Cause: This is an issue for current ...