Workaround:
There are some Servicing Director events, newly added to the system, which have been designed to automatically add a unique identifier to the saved file output.
Examples of these are the Mini Milar Export and the VA (Valeri) Export.
Possibly more new events, including letters and reports, as they are added to the system, will include this functionality.
Servicing Director will not be retro fitting any of the existing events with this feature.
You will not be able to use this in any other events - including any custom ones you create.
There is no workaround in Servicing Director for this, however some clients use third party products to automatically either move or rename files uniquely each day so that they are not overwritten.
ArticleNumber:
000062680