ERROR object
Description = Permission denied
ErrNumber = -2146828218
->C:\Program Files...

Root Cause:

This permission error is caused by your Windows configuration. Your Windows account or other Windows security measures are intervening by preventing the Servicing Director Service Pack Update from placing the file named in the error in the appropriate location where it needs to overwrite the previous copy of the file in the folder path also described in the error. 

The file in the error is the first file to be placed by the Service Pack. It is likely that all file overwriting is prevented by your Windows configuration, which will cause this error to occur for all the files in the service pack.

The Servicing Director Service Pack derives its permissions from the Windows account used to run the SetupSDApplication.hta file.

Workaround:

Resolve this using Microsoft Windows methods to elevate or otherwise change your Windows permissions, granting the SetupSDApplication.hta permission to overwrite the existing files.

Your local IT staff should use Microsoft support as the resource for how to change your Windows permissions.

If you change your Windows permissions, then run the SetupSDApplication.hta again to complete the update.

One suggested method to have the Windows permissions necessary is the following:

1. Locate the Microsoft Command Prompt application found on the Windows Start menu under All Programs>Accessories.
2. Right-click on the Command Prompt Start menu shortcut icon and select "Run As Administrator".  
3. With the Command Prompt application running as the administrator, change directories within the Command Prompt Window to where you placed the SetupSDApplication.hta application. 
4. Enter the SetupSDApplication.hta application name at the prompt and click Enter to run it.

ArticleNumber:

000040389