Servicing Director Message: "Your loan limit...has been reached..."

Servicing Director Message: "Your loan limit...has been reached..."

Your loan limit of <your loan limit> loans has been reached with <your current number of loans> loans.  Loan Servicing will not run if <your excess maximum loan limit> loans are reached. Select Help to learn how to receive a new license.

Root Cause:

When your Servicing Director loan count becomes 100% or more of your license loan limit, up to your excess maximum amount allowed, opening any application shows this popup message. 
The Change Posting Date event also displays the License Level limit, your current loan count, and the percentage of the limit used. 

Workaround:

As long as you remain under the excess maximum amount allowed, you can click OK and continue to use the application. Contact your Servicing Director sales representative and arrange to increase your license limit so as to avoid reaching the limit. 

If you reach or exceed your excess maximum license limit, the Servicing Director applications will display a licensing error message and application functions will be disabled until the license level is increased.

ArticleNumber:

000043577