Root Cause:
This is an issue in Servicing Director known when using the Secure FTP event with a FTP host system which requires the more secure encryption method of SHA2.Workaround:
Use your choice of third-party secure FTP client to transfer your file outside of the Servicing Director application. This Servicing Director event only supports older encryption methods, and another secure FTP client can use SHA2 and even newer forms of encryption.
ArticleNumber:
000042066