Servicing Director SR Goodbye Letter Does Not Generate

Servicing Director SR Goodbye Letter Does Not Generate

The Servicing Director SR Goodbye Letter (Service Release) does not generate as expected for one or more loans.

Environment:

SR Goodbye Letter (Service Release)

Workaround:

This is the selection criteria for the SR Goodbye letter.
Your loans need to meet the following criteria in order to generate a letter.
You may need the assistance of your IT Department or SQL Database Administrator to confirm some of the information that follows.


Loans will be selected based on service release status (SRLoanData.SRStatus), the number of days (AcquiredFrom.SRGoodbyeLetterDays), and determination that no letter has previously been sent (SRLoanData.GoodbyeLetterDate is ).
For flow sales (AcquiredFrom.MERSFlow = 1) loans will be selected where the difference between PriorTransPostDate and the SR Sale Date (SRLoanData.SRSaleDate) is less than or equal to the number of days (AcquiredFrom.SRGoodbyeLetterDays) specified for the company the loan is sold to (Loan.SoldTo).
For bulk sales (AcquiredFrom.MERSFlow = 0) loans will be selected where the difference between PriorTransPostDate and the Transfer Effective Date (SRLoanData.SRTransEffDate) is less than or equal to the number of days for the company the loan is sold to.

ArticleNumber:

000070353