Servicing Director User Defined Form Error: "Failed to create Business Object..."

Servicing Director User Defined Form Error: "Failed to create Business Object..."

Failed to create Business Object <name of a table in a user defined DropList field>


Root Cause:

The user defined DropList field on the User Defined Form is missing a field Width setting.


Workaround:

  1. Open the System Administration Table Setup User Defined Form screen.
  2. Select the User Defined Form which leads to the error.
  3. Click the Edit button.
  4. Select the DropList field which displays the error.
  5. Click the Edit button.
  6. Modify Width setting for the DropList field to a non-zero value.
  7. Click the OK button.
  8. Click the Close button.

ArticleNumber:

000041428