Servicing Director Year End Rollover Update Message: "You have selected a REPORTING YEAR that's different ..."

Servicing Director Year End Rollover Update Message: "You have selected a REPORTING YEAR that's different ..."

You have selected a REPORTING YEAR that's different than the year value in the Prior Posting Date. Are you sure that you want to run Year End Rollover for a different year?

Root Cause:

This message means the Year End Rollover event criteria has a Reporting Year selected which does not match the year of your Prior Transaction Posting date on your system.

Workaround:

This message can appear when you are setting the Year End Rollover event criteria.

The message is confirming the criteria you are setting the Year End Rollover event criteria only. When you click Yes, the criteria for the event will be set, but the event will not be actually run.  You will still have to run the event after the criteria is set. 

If you do not expect this message, then click No, and review the Year End Rollover settings. 

Confirm your Year End Rollover Reporting Year criteria is set to the just ended business year.  For example, if today is end of the day on 12/31/16, then the just ended business year is 2016, and the Reporting Year criteria should be set to 2016.

Confirm your Prior Transaction Posting date is correct for your business and that the Prior date is the date of your last day of business for the just ended year.  
You can confirm the Transaction Dates for your system using the Company table transactions screen.  For more information about viewing the Transaction Dates, search Knowledge Center with the keywords Servicing Director Viewing Transaction Dates.

For some businesses, the Prior Transaction Posting date may be your last day of business for the year and not be 12/31.  For example, if your very last business day is 12/30 and all your transactions and adjustments for the year are completed, then your Servicing Director end of year procedures could be directing you to run the Year End Rollover event at this point.

If you make any changes to the Transaction Posting dates on the system, be sure to exit the Event Manager application, and then reopen Event Manager to continue these procedures. 

If the Reporting Year criteria is correct, and the year of your Prior Transaction Posting date matches, then this error should not appear.

ArticleNumber:

000043115