System Requirements for EZTeller 15.1

EZTeller Enterprise and its components utilize standard PC equipment. The following recommendations apply to EZTeller only. If you run multiple concurrent applications, your system may require additional resources.

Server Hardware Recommendations

EZTeller Enterprise Edition uses an SQL database server and a server directory as follows.

• EZTeller SQL Database Server—An SQL server to house the database.
• EZTeller Server Directory—A directory to house the system files that run on the workstation.

EZTeller SQL Database Server Recommendations

IMPORTANT! D+H requires that you have a Microsoft Certified Database Administrator—either in-house or outsourced—to support the EZTeller database.

SQL server requirements vary greatly depending on the number of users and applications running. If you store other databases (in addition to EZTeller) on the SQL Server, you should assess your server setup and the overall server requirements. To determine your requirements for optimal performance, refer to the Microsoft SQL Server requirements.

When calculating storage space, keep in mind that every teller transaction, including logging on and off of EZTeller, balancing, batching, and so forth, consumes roughly 2KB of drive space (every one million transactions requires up to 2GB of space). When calculating processor and RAM requirements, consider your transaction volume and the number of concurrent users. 

Microsoft SQL Server, qualified and tested versions:

• SQL 2005
• SQL 2008, 2008 R2
• SQL 2012
• SQL 2014

All SQL servers should also have:

• Windows Server 2008 R2, 2012, 2012 R2 Server
• DLT or similar data device for daily backups
• Battery backup (UPS) in case of power failure
• Microsoft SQL Server with appropriate licensing

Note: The EZTeller software does not include Microsoft SQL Server software.

EZTeller Server Directory Recommendations

The directory containing the system files is called the EZTeller Server. It contains all of the files necessary to install or update the client or EZTeller Workstation. This server directory can be located on a central server (such as the database server) for all branches; or, when license files differ by branch, they can be located in separate folders on the same server. You can also place this directory locally on the branch server.

EZTeller automatically performs all necessary workstation updates. When a user opens EZTeller or Superview by clicking on the program icon, EZStartupENT.EXE or EZSuperStartENT.EXE, it compares the installed version on the file server to that on the workstation to determine if an update is necessary. If an update is not necessary, EZTeller (or Superview) opens as requested.

Specifications

• Server Class machine with a minimum of: One Pentium III-compatible500MHz processor; 256MB RAM; and 2GB free hard disk space
• Windows Server 2008, 2008 R2, 2012, 2012 R2 32 or 64-bit

EZTeller Enterprise Local Area Network (LAN) Connectivity

• Minimum: 10Mbps Recommended: 100 Mbps Ethernet
• TCP/IP

Note: Use of a single LAN protocol is recommended, either IP or IPX (but not both), due to frequent queries and calls in EZTeller.

EZTeller Enterprise Wide Area Network (WAN) Connectivity

• Recommended minimum is 56Kbps for data throughput to the host systems from the EZTeller workstations.
• Recommended minimum for data throughput to the database server is 256Kbps. For T1 circuits, this means that at least two 64Kbps channels must be dedicated to data. For Frame Relay connections, this means that the connection speed must be at least 128Kbps with a Committed Information Rate (CIR) of 128Kbps. Additional application traffic (other than EZTeller) on the WAN might require more throughput for improved performance.

Note: It is possible to use 128Kbps minimum, however EZTeller startup and installation of updates will be slow.

Note: A guideline for solid WAN performance is 40Kbps per user. For example, the 128Kbps minimum connection speed will adequately perform for three concurrent users.

EZTeller Enterprise Workstation Requirements and Recommendations

Workstation Operating System

Windows Vista, Windows 7, Windows 8, Windows 8.1,32 or 64-bit

Citrix/Thin Client terminals must be Window-based

Transaction Printer

Serial models:

• EPSON TM-U270, TM-U375, TM-U675, TM-U370, TM-U325, TM-J7000 Inkjet, TM-H6000II/III
• Addmaster IJ7200, IJ7100, IJ6000, IJ6080, or IJ2040 with 8K RAM buffer
• Pertech (formerly Axiohm) A721, A470
• Ithaca 93 Plus
• TransACT BANKjet 1500 (for information, call Client Services)
• Unisys EFP 9841, 9524

USB models:

• EPSON TM-U675, TM-H6000II/III
• Addmaster IJ7200, IJ7100
• Pertech 5300
• TransACT BANKjet 1500, 2500

Note: Only left-bound official checks are supported for check printing.

Receipt-only models for use with Teller Capture:

• TransAct Ithaca 280 (USB only)
• Digital Check TS240/TTP
• CognitiveTPG A799
• Burroughs SmartSource ReceiptNOW
• Panini MFS
• Star FVP-10

PC Configuration

• Must meet Microsoft system requirements for your operating system
• Standard monitor, keyboard, and mouse
• Serial or USB ports

Passbook Printer

• Craden DP6, DP7, DP8, or DP9

Note: EZTeller supports passbook printing only from PCs that are physically connected to the printer by a serial cable. 

Other Recommendations

Network Printers

• Laser Printer
• Duplex Capacity (preferred)

Cash Dispensers and Recyclers

D+H supplies Compuflex for use with EZTeller ACD and Recyclers for an additional cost.

Additional Help

D+H Technology Services offers flexible maintenance programs to help you with additional hardware, maintenance, and implementation support. For more information, contact D+H Technology Services at 1-800-228-3628.

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