System Requirements for Fusion Servicing Director 20.1

System Requirements for Fusion Servicing Director 20.1

Notes
This article details supported environments for Fusion Servicing Director servers and clients. Any environment not listed here is not supported.

Supported Environments

Client System for the Applications

  • Microsoft Windows 8 (32-bit and 64-bit)
  • Microsoft Windows 8.1 (32-bit and 64-bit)
  • Microsoft Windows 10 (32-bit and 64-bit)
  • Processor 1.0 GHz or faster, 1GB memory, 3GB hard drive space (disk space requirements will vary; if you archive documents on the client, you may need more space)
  • Microsoft Word 2016, 2013, 2010
  • Microsoft Installer 4.5
  • Required additional software you may install yourself or it can be automatically installed by the Servicing Director Application Installation:
    • Microsoft .NET Framework 4.6
    • Visual C++ Redistributable for Visual Studio 2015 (x86) - 14.0.23026
    • Microsoft ODBC Driver 17.2 for SQL Server (To install this yourself, contact Servicing Director Customer Support)
    • Microsoft OLE DB driver for SQL Server version 18.1.0.0
    • Crystal Reports for Visual Studio 2010 Run Time version 13.0.15.1840 (To install this yourself, contact Servicing Director Customer Support)
  • Laser printer: Servicing Director supports most Windows-compatible printers
  • Adobe Reader for viewing PDF format documents; free download at http://www.adobe.com/
  • (Optional) SAP Crystal Reports XI or 2013 user edition for the PC (if you design reports)
  • Thin client technologies such as Terminal Services/Remote Desktop Services/Citrix XenApp/VDI are NOT supported

Server System for the Database and File Share

  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2012 R2. Requires Microsoft Update #2919355.
  • Microsoft Windows Server 2016
  • Processor 2.0 GHz or faster, 4GB memory (should be increased as database size increases to ensure optimal performance), 6GB hard drive space (disk space requirements will vary; estimate 1GB of hard disk space for every 1000 loans; if you archive documents on the server, you may need more space)
  • SMTP server with anonymous access. (Office 365 SMTP server does not support anonymous access).
  • SQL Server:
    • SQL Server 2014
    • SQL Server 2016
IMPORTANT! The SQL collation sequence must be SQL_Latin1_General_CP1_CI_AS; this is set during the SQL Server installation and cannot be changed.
Note: SQL Server Cluster servers and SQL database replication are not supported.
  • Required additional software you must install yourself (available from Microsoft):
    • Microsoft .NET Framework 4.6
    • Microsoft System CLR Types for Microsoft SQL Server 2014 SP1 (x86), and (x64) on Windows 64-bit systems, from the SQL 2012 Service Pack 1 Feature Pack. Note that 2014 CLR Types are required for both 2014 and 2016 versions of the SQL Server database engine. 
    • Microsoft SQL Server 2014 Shared Management Objects (x86), and (x64) on Windows 64-bit systems, from the SQL 2012 Service Pack 1 Feature Pack. Note that 2014 Shared Management Objects are required for both 2014 and 2016 versions of the SQL Server database engine.
  • Required additional software you may install yourself or it can be automatically installed by the Servicing Director Database Installation:
    • Visual C++ Redistributable for Visual Studio 2015 (x86) - 14.0.23026
    • Microsoft System CLR Types for Microsoft SQL Server 2012 SP1 (x86) from the SQL 2012 Service Pack 1 Feature Pack (installed regardless of the version of the SQL Server database engine)
    • Microsoft SQL Server 2012 SP1 Shared Management Objects (x86) from the SQL 2012 Service Pack 1 Feature Pack (installed regardless of the version of the SQL Server database engine)
    • Microsoft Installer 4.5
  • Internet connectivity and browser for downloading and installing product updates and patches as needed and used to support interfaces
Additional Notes:
  • Servicing Director is supported in a virtualized infrastructure.
  • Fusion Servicing Director cannot be installed on a Microsoft domain controller.

ArticleNumber:

000072377

    • Related Articles

    • System Requirements for Fusion Servicing Director 19.3

      Notes This article details supported environments for Fusion Servicing Director servers and clients. Any environment not listed here is not supported. IMPORTANT! Servicing Director will only support the following on version 19.3: Microsoft SQL Server ...

    • System Requirements for Fusion Servicing Director 19.1

      This article details supported environments for Fusion Servicing Director servers and clients. Any environment not listed here is not supported. IMPORTANT! Servicing Director will only support the following on version 19.1: Microsoft SQL Server 2014 ...

    • System Requirements for Fusion Servicing Director 19.2

      This article details supported environments for Fusion Servicing Director servers and clients. Any environment not listed here is not supported. IMPORTANT! Servicing Director will only support the following on version 19.2: Microsoft SQL Server 2014 ...

    • System Requirements for Fusion Servicing Director 19.4

      Notes This article details supported environments for Fusion Servicing Director servers and clients. Any environment not listed here is not supported. IMPORTANT! Servicing Director will only support the following on version 19.4 Microsoft SQL Server ...

    • System Requirements for Fusion Servicing Director 18.4

      This article details supported environments for Servicing Director servers, clients, and interfaces. Any environment not listed here are not yet fully tested; and therefore, might not be supported. IMPORTANT! Servicing Director will drop support for ...