Teller creates a custom query but the journal scan only returns current business day transactions

Teller creates a custom query but the journal scan only returns current business day transactions

You've configured a query within EZTeller32 or Superview32 and it returns only the current business day transactions, the default query.

Workaround:

EZTeller32 and Superview32 write the name of the custom query to a file on the PC. If users don't have full permissions on that file, only the default query will be returned.

 

Ask the IT tech to give all users full permission on these files

  • C:\Windows\ezteller.ini
  • C:\Windows\ezsuper.ini for workstation running Superview32

ArticleNumber:

000066752