The Servicing Director Due Date for a Loan Did Not Advance

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• Servicing Director Payment Processing Error : "The Accrued Through Date On This DSI Loan Is Not Current"

  The Accrued Through Date On This DSI Loan Is Not Current Root Cause: You may encounter this error when attempting to process a payment on a DSI loan (Daily simple interest method). This would indicate that the 'accrued through date' on your loan has ...

• Which Servicing Director Report Will Provide Accumulated Balances and Information For A Loan's Year To Date Activity

  You may have a need to review a Servicing Director report, which will provide you with accumulated, up to date balances and totals, for loan level activity for the year to date. Workaround: The Servicing Director Year To Date Activity Report, ...

• Servicing Director Change Posting Date Event Message: "You are nearing your licensed loan limit"

  You are nearing your licensed loan limit Root Cause: When your Servicing Director loan count becomes 96.5% or more of your license loan limit, up to your maximum count, the Change Posting Date event screen presents this warning message. The Change ...

• Servicing Director Reported a Loan to the Credit Bureaus As a 'Deferred Loan'

  What causes Servicing Director to report a Loan to the Credit Bureaus as a 'Deferred Loan'? Workaround: In order for any loan in Servicing Director to be reported as a 'Deferred Loan', it has to have a Repayment Plan set up. If the loan has an ...

• Unable to Update Future Payment Due Dates

  After a loan is added to the system with an incorrect closing date and first payment due date, you tried to delete the payment record and run the SQL query to populate a record into PaymentChange table. The query helps with a new payment change ...